Ask app support

For help using ThimbleCare, not care or emergency support. If someone is in immediate danger, call 000.

Do not include participant names, health details, care notes, passwords or sign-in codes. We send only what you enter, plus the app version and platform. This public form does not attach your account.

Support may use automated assistance. This is not live chat, and no response time is promised here. Replies are by email; text replies are not available.

Checking app support availability.

Email ThimbleCare support or read the guides and try a sample.