Help with ThimbleCare

Choose the guide for how you use the app. Read the steps, try a sample, or watch a demonstration.

Support workers

Create your account, set up your practice, and manage your support work.

Participants

Accept an invitation, check your supports, and choose who can help you.

Choose a way to learn

Every guide is available as text. Demonstrations use clearly labelled sample data, with no sign-in or changes to your records. Videos have playback controls, captions and a written transcript.

You can enlarge text in your browser. All demonstration controls work with a keyboard.

Need help using the app?

Send an app support request and check whether the form is available.

Email ThimbleCare support about using the app. Tell us the screen and what you wanted to do. Do not include private care notes, passwords or sign-in codes.