ThimbleCare help

Help for participants

Your first steps

Participants join from their worker’s invitation. Read the terms and collection notice, then choose whether to accept. Later, sign in with a code sent to your email. Participants do not need a worker account or subscription.

Follow your first-week guide
  1. Accept your invitation

    Check the worker, read the terms and decide whether to join.

  2. Add your plan goals

    Copy the goals you want support with. You can keep your plan document private.

  3. Read your agreement

    Check the supports, rates and dates. Ask questions before you sign.

  4. Check your first timesheet

    Read every shift. Approve accurate records or explain what needs correcting.

  5. Make it work for you

    Check your budget, choose messages and decide who can help you.

Try it first

Practise checking a sample timesheet, signing it, or saying something is wrong.

Try a demonstration or watch the video

Practise the other essentials

Find a guide

18 guides available